Can I create a customer support portal?
Yes. By combining documentation, FAQs, live search, and bbPress forums, Knowledge Base can serve as a complete customer self-service support portal.
Can I add video tutorials?
Yes. The theme supports video post formats, allowing you to publish video tutorials alongside written documentation and help articles.
Does the theme support multiple languages?
Yes. Knowledge Base is translation ready and includes localization files (.po and .mo), making it easy to translate the theme into your preferred language.
Can I organize articles into categories?
Yes. You can create structured documentation using categories and subcategories, making it easier for visitors to navigate your knowledge base.
Are FAQs searchable?
Yes. FAQ entries are integrated with the live AJAX search, allowing visitors to quickly locate answers without browsing multiple pages.